F.A.Q

• How many years have you been in business?

  Health Claims Plus has been in business for 17 years.

• How is information transmitted back and forth between the EMS service and billing service? Is the information sent on paper, disk, or electronically?

  Most information is transmitted electronically or communicated over the telephone. Depending upon the services rendered by HCP, paper runs may be sent via USPA priority mail or electronically using pre-approved software.

• How do you determine your fees?

  Health Claims Plus uses a percentage-base structure.

• If payment is by percentage, is it determined by the amount billed or by the amount collected?

  We only charge based on a percentage of the amount collected.

• What types of forms and data is the ambulance service required to submit to you?

  We require a complete run report (trip sheet) with complete narrative and demographics. A hospital face sheet is also helpful, as are nursing home sheets. Copies of PCS forms & patient signature sheets will also be needed.